1. Placing Pre-Order
To place an order, kindly fill in the correct name, contact number and address at the checkout page. Order shall be placed before 6PM (GMT+8) a day before. Same day order and delivery subject to availability.
FOR MAINLAND ORDER, kindly WhatsApp or pm us in our social media to place order.
2. Payment Policy
We accept manual payments (online transfer), or internet banking. Prices and delivery rates may be subject to change without prior notice however these changes will not be reflected for CONFIRMED (Paid) orders, For any issues regarding your payments, please feel free to reach out to our customer care consultant.
For MANUAL PAYMENTS, failing to make payment before 9PM (GMT+8), the order will be cancelled with prior notice.
Once 10 sets package or 20 sets package purchase has been confirmed, please let us know which day you would like to order and which day you would like to skip. If you want to skip any day, kindly let us know one day before 6pm.
4. Delivery Policy
Delivery charges for standard package will be charged at RM 3 (Penang Island excluding Balik Pulau, Teluk Kumbar, Batu Ferringhi and Teluk Bahang)
Unfortunately we don't deliver to mainland due to FMCO.
For MAINLAND (Butterworth and Bukit Mertajam) delivery charges will be at RM 8.
We aim to deliver your order to you at the delivery address listed in between 11AM to 1:30PM (GMT+8)
These details will also be listed in the order confirmation. Should any unforeseen circumstances affect your delivery, we will notify you immediately via phone call or Whatsapp. However, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery due to unforeseen circumstances.
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